Jo Jinks talks our language, has a wealth of experience and I trust her advice and judgement. She is our voice of authority with all staffing issues and takes away the pain of HR. Chris Roche, Managing Director, ACUTEC Ltd.
As the business grew the need for a consistent, professional and accurate human resource function became a necessity.
Chris Roche explains,
“Our approach to human resources before Jo, from Sue Yates Personnel, arrived was difficult. We were lacking the expertise or information to ensure our staff were properly supported. Now we have processes and training in place and a constant source of reliable information. Staff are happier and secure and so am I in the knowledge that our HR systems are fully in place and constantly kept up to date by somebody as expert as Jo. She is our remote HR manager and it works perfectly for us.”
Flexibility and Support Jo started by conducting one-to-one HR training and then moved on to look at the whole of ACUTEC’s HR provision by reviewing and implementing:-
• Employment Contracts
• Job Descriptions
• Staff handbook
• Disciplinary procedures
• Key Performance Indicators (KPI’s)
• Absence Policy
• Health and Safety Policy
“HR can be daunting if you do not know what you are doing or where to get the right advice We aim to make the whole process easy and fuss free.” Sue Yates
“We buy in the services we need from Jo and have a 12-month rolling contract. We have the expertise we need with added piece of mind and security.” Chris Roche
“Working closely with Chris I was able to identify the weak areas of ACUTEC’s HR function and was able to implement a number of changes that have ensured the business can grow and move forward with confidence.” Jo Jinks